Critical Account Watch

Members who depend on electricity for respirators, oxygen machines, etc., can be placed on our critical account watch. You will be asked to provide a medical statement annually detailing your needs. By knowing this in advance, the REMC is able to contact the household prior to a scheduled outage. Sometimes we know in advance that we will be working on a line and will need to take the power out to make repairs, etc. We make an effort to contact the critical accounts prior to this taking place. Critical accounts are required to make payment for services rendered, and this status does not prevent an account from being disconnected for non-payment of services.